Terms … of business
Here are some brief words about what I expect of you and what you deserve from me :
ELIGIBILITY You must be at least 17 and show me a valid UK / NI provisional "Category B" driving licence. You must tell me about any change in entitlement to have tuition (e.g. your licence is revoked, or for medical reasons such as epilepsy), and any endorsements ("points"). EYESIGHT You must meet the minimum requirement, meaning you can read a UK number plate from 20.5 m (67 ft). If you wear glasses / lenses to do that, you must wear them to drive. FITNESS I must agree you're fit to drive, unimpaired by drink, drugs, or acute tiredness. I can decline use of my car until you are. MEDICATION You must tell me of medication that may affect your driving: I may require you to tell the DVSA medical board. If you're likely to be a danger to other road users, my responsibility to you and them (including DVSA examiners) means that I wouldn't allow you to use my car for a Test. CONTACT I will use the phone number you give me, to contact you mainly by text. Please approach me by text but, if you write by email, I may use that also to send helpful links or illustrations. PRIVACY (OF PERSONAL DATA) Your mobile number is held within my Microsoft Live account (hence in the Cloud, accessed by my tablet and phone). Usual industry safeguards apply. I share them only with your permission. I delete them a year after I last hear from you. I am not registered with the ICO as I hold no information capable of identifying you; I'm therefore GDPR-compliant. PICK-UP I will collect you from home, or other previously agreed place. I can leave you at any reasonable location reached within your lesson, or after it at my discretion. PUNCTUALITY I will strive to arrive on time but may be affected by breakdown, accident, sudden illness or congestion. I will not charge you if I need to cancel, though regret I cannot be held responsible for your consequential loss (e.g. income or annual leave). I'll tell you if I'll be more than 5 minutes late. I will always ensure you receive your full time, on that lesson (if convenient) or later. However, if after 10 minutes you have not arrived, I reserve the right to leave but charge you (i.e my travel cost and lost lesson income). PAYMENT Lessons should be paid for on the same day or in advance. I may charge you for later payment. You can pay with cash, cheque, or by bank transfer. My car is insured against damage while you are driving but I may ask you to contribute to a tyre damaged by the kerb, or a mirror being hit. CANCELLATIONS If you wish to cancel a lesson, please text at least 6 hr before. I reserve the right to charge for shorter notice. If I have to cancel your lesson at short notice, I'll offer you a preferential alternative time. I'm not responsible for Tests being cancelled (typically, for DVSA staff illness and bad weather), so please pay for time booked with me that day then claim it back from DVSA. REFUNDS If you don't take all your prepaid lessons I will refund the unused proportion. I will refund your Test fee if the examiner cancels the Test due to the condition of my car, but otherwise at my discretion. I will use your preference for another Test date providing this does not seriously inconvenience others. RECORDING I may ask your permission to photograph your driver's number on your driving licence. I may also invite you to be recorded, in-car, and send a link to a Private YouTube video so you can see your progress. I will delete a video of you if you ask, and will make images of you Public only with your express permission. PROFESSIONALISM I will aim to get your driving consistently competent before recommending you sit the practical Test, as DVSA guidelines say you should not take it just "for the experience". I can book your test for you but need prompt reimbursement. I cannot, of course, guarantee you'll pass: the ultimate choice to sit it is yours. Thank you for your understanding. Tim. |